I had an amazing stay at Steigenberger Hotel Herrenhof. The location was a total win, just a short walk from key sites like the Hofburg Palace and St. Stephen's Cathedral. My room was clean and comfy, but I did notice the breakfast was a bit pricey for what it offered. Overall, I was super impressed with the service and how relaxed I felt during my visit.
Rooms
9.0
My room was pretty nice and well-maintained. I did find it a tad smaller than expected, but it was clean and comfy enough for my needs.
Service
10.0
The staff were friendly and helpful throughout my stay. They really went out of their way to make me feel welcome and assisted with local info.
Location
10.0
The hotel's location is just perfect! It's super close to major attractions like shops and cafes, making it easy to explore Vienna.
Dining
7.0
The restaurant had amazing food, though I felt breakfast was a bit on the expensive side for what was available.
Facilities
9.0
The hotel offered solid facilities, and I loved the bar area for relaxing after a day of sightseeing.
Grace
United Kingdom,
February
2025
5.6/10
I enjoyed a week-long stay at the Steigenberger Hotel Herrenhof, where the central location was a definite highlight. It was just a short stroll to major attractions like the Hofburg Palace. My Terrace Suite was beautifully decorated and spacious, providing a comfortable retreat. However, breakfast was chaotic due to limited space, and I experienced a hiccup with room requests; it took some effort to ensure I had twin beds as previously confirmed.
Rooms
8.0
My suite was exceptionally nice with pleasing decor. Though I had to remind the staff about my twin bed request, once addressed, the room was comfortable and spacious.
Service
8.0
The staff were mostly friendly and responsive. They were helpful, especially in satisfying my room request, though there was a slight drawback at check-in.
Location
10.0
The hotel's location was superb, with the Central Cafe and Hofburg Palace just a short walk away. It was convenient for sightseeing and had easy access to public transport.
Dining
8.0
Breakfast had high-quality options. However, the buffet setup and space constraints led to some overcrowding during peak times.
Facilities
8.0
The hotel offered modern amenities like a well-stocked mini bar and room service, which added to the convenience. I particularly enjoyed the bar area for relaxing after a day of exploring.
Dominic
United Kingdom,
February
2025
6.8/10
I had a wonderful experience at Steigenberger Hotel Herrenhof during my recent stay. The location was absolutely perfect, within walking distance of major attractions, making sightseeing easy. The room was spacious and extremely comfortable, ensuring a restful night’s sleep. However, there was a bit of confusion regarding the spa services that diminished my overall impression (more clarity on treatments would have been appreciated).
Rooms
9.0
The room I stayed in was spacious and well-decorated, providing a very comfortable environment for relaxation. I appreciated the cleanliness and the modern amenities such as Wi-Fi and coffee/tea facilities, adding convenience to my stay.
Service
8.0
The staff was incredibly friendly and helpful throughout my stay. They provided excellent recommendations for restaurants and trips, which contributed to a welcoming atmosphere. However, the response regarding the massage issue could have been more accommodating.
Location
10.0
The hotel is situated in a central location, just a short walk from major sights like Hofburg Palace and St. Stephen's Cathedral. This made my exploration of Vienna very convenient, and despite the central area, my room remained quiet.
Dining
10.0
I had breakfast at the hotel, and I must say it was excellent. The wide variety of high-quality options available left a great impression on me, and I felt satisfied until later in the day!
Facilities
7.0
The hotel's bar and bistro area had a lovely ambiance, and I enjoyed the food and drinks served there. Although I was somewhat disappointed with the spa experience, I appreciated the clean and well-maintained facilities, including the sauna.
Douglas
United Kingdom,
January
2025
7.2/10
My stay at the Steigenberger Hotel Herrenhof was fantastic. The central location made it easy to explore Vienna, just a short walk from iconic sites like the Hofburg Palace and St. Stephen's Cathedral. The room was spacious and comfortably decorated, providing a quiet retreat from the city's hustle and bustle. Though the breakfast was good, I wished for a bit more variety each day.
Rooms
10.0
The superior king room was a spacious delight, exquisitely decorated and equipped with modern amenities. I had great sleep quality thanks to the large, comfortable bed and effective sunshade system.
Service
10.0
I found the staff exceptionally friendly and helpful. They went out of their way to assist, whether it was printing my boarding pass or providing local recommendations.
Location
10.0
The hotel’s location is simply unbeatable. Close to public transport and major attractions, it allowed for easy sightseeing while remaining quiet at night.
Dining
8.0
Breakfast was an excellent spread. I particularly enjoyed the selection of high-quality options, although I hoped for a daily change in offerings.
Facilities
8.0
The hotel offers modern amenities, including a spa area. Although the sauna was nice, I felt it would have been enhanced with some additional features.
Jordan
United Kingdom,
November
2024
6.4/10
My stay at the Steigenberger Hotel Herrenhof in Vienna was overall good. the location couldn't have been more perfect for exploring major attractions like St. Stephen's Cathedral and the Hofburg Palace. I enjoyed my spacious room, and the breakfast spread was fantastic. though I was often disturbed by construction noise from across the street during my stay.
Rooms
9.0
I found my room to be spacious and well-decorated, making for a comfortable retreat after a day of sightseeing. The beds were cozy, ensuring restful nights despite the bustling city outside.
Service
8.0
The staff was friendly and genuinely helpful. from assisting with reservations to providing local recommendations. Their warm demeanor really enhanced my experience, though I must say the service could be more dynamic at times.
Location
10.0
Being right in the heart of district 1 made it super easy for me to explore Vienna. everything I wanted to see was just a short walk away, which was a massive plus. Plus, the surrounding area was vibrant and full of lovely eateries.
Dining
9.0
The breakfast was excellent, offering a rich variety of high-quality options. I felt like I was indulging every morning. I also enjoyed the food from room service, which felt as if I was dining at a fine restaurant from the comfort of my own room.
Facilities
8.0
The hotel featured modern amenities that made my stay comfy. the free mini-bar was a good touch too. However, I regretted not having enough time to enjoy the spa facilities fully.